True Outdoors
Shipping Information
We partner with Australia Post and international courier networks to get your gear to you as quickly and safely as possible.
Domestic Shipping (Australia)
Standard Shipping
3–7 business days — $12.95
Express Shipping
1–3 business days — $19.95
Free Shipping
Orders over $100 qualify for free standard shipping
International Shipping
New Zealand
5–10 business days — $24.95
USA & Canada
7–14 business days — $34.95
UK & Europe
7–14 business days — $39.95
Rest of World
10–21 business days — $44.95
Processing Times
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Cut-off Time
Orders placed before 12pm AEST on business days are processed same day.
Weekends & Public Holidays
Orders placed on weekends or public holidays are processed the next business day.
Tracking & Delivery
Tracking Number
A tracking number will be emailed to you once your order has been dispatched.
Delivery Attempts
If you are unavailable at the time of delivery, the carrier will leave a card with redelivery instructions.
Lost Parcels
If your parcel has not arrived within the estimated timeframe, please contact us at sales@truetechnology.com.au or call 0492 855 739.
Shipping times are estimates only and may vary due to carrier delays, customs processing, or peak periods. True Outdoors is not responsible for delays caused by third-party carriers.